Alesia Napier's

Frequently Asked Questions

The biggest questions answered!

Frequently Asked Question

Welcome to our FAQ hub, where you'll find the insights and clarity you need to move forward with confidence. Here, we've answered the questions people like you often ask before taking that exciting leap forward. Dive in and discover exactly how our courses can support your goals and fit seamlessly into your entrepreneurial journey.

What is Digital Marketing and how will it help me grow my business?

Digital marketing is the practice of promoting businesses and products through digital channels, such as social media, search engines, and websites. It helps you grow your business by:

  • Increasing visibility: It allows you to reach a wider audience online, making your business discoverable to potential customers who are actively searching for your products or services.

  • Breaking down complex concepts: Digital marketing strategies can be simplified into easy-to-understand and implement tactics, helping you gain confidence in promoting your business effectively.

  • Connecting with your target audience: It enables you to identify and engage with specific groups of people who are most likely to be interested in what you offer.

  • Cost-effective promotion: Compared to traditional marketing methods, digital marketing often provides more affordable ways to advertise and reach your ideal customers.

    By leveraging digital marketing, you can overcome the challenge of being "hidden" and connect with people who want what you have to offer, ultimately driving growth for your business.

What is Captivation Hub?

Captivation Hub is a comprehensive all-in-one platform designed for customer experience and digital marketing. We offer a range of products that scale with your business, including funnel building software, email marketing, text messaging, automation follow-up, membership features, customer management, payments, calendar booking, and detailed analytics.

Our goal is to help businesses engage with their customers more efficiently and improve overall customer experience. We specialize in reviews and messaging for local businesses, aiming to empower them to achieve their goals through the right tools and automation.

With Captivation Hub, you can streamline your marketing efforts, manage customer interactions, and grow your online presence all in one place, saving you time and technical headaches.

What is Online Profit Secrets?

Online Profit Secrets (OPS) is our comprehensive training program designed to teach you how to build a successful online business. It's a part of our Captivation Hub platform, which includes both software components and educational materials.

Our course covers a wide range of topics, including:

  • Finding your niche

  • Creating digital products

  • Building funnels

  • Utilizing paid and organic traffic

  • Developing automated systems

We've structured OPS to be easily understandable, breaking down complex digital marketing concepts into simple, actionable steps. Once you have purchased CHOPS, you can access all the training materials through our exclusive membership area, where you'll find everything you need to start and grow your online business.

How will Captivation Hub and Online Profit Secrets help me promote my business?

While CHOPS (Captivation Hub & Online Profit Secrets) is often associated with promoting OPS courses or affiliate marketing, it can also be a valuable tool for promoting your existing business. Here's how you can leverage it:

  • Content Creation: Use the strategies taught in CHOPS to create high-quality content that showcases your expertise and attracts potential customers to your business.

  • Customer Acquisition: Apply the customer acquisition techniques to bring in new clients for your existing products or services.

  • Upselling Opportunities: Once you've acquired customers, you can use CHOPS strategies to introduce them to additional offerings or premium versions of your services.

  • Monthly Recurring Revenue: Consider adapting your business model to include recurring revenue streams, which CHOPS emphasizes as a highly effective approach.

  • Cost-Effective Marketing: Learn how to market to your existing customer base without additional ad spend, maximizing your profitability.

By applying these principles, you can enhance your current business operations and growth strategies without necessarily focusing on OPS courses or affiliate marketing.

Are Captivation Hub and Online Profit Secrets suitable for beginners or advanced users?

Captivation Hub and Online Profit Secrets are suitable for both beginners and advanced users. For beginners, it's an excellent platform to start developing businesses, with easy-to-use tools and comprehensive training. The software is designed to be user-friendly, with a menu-driven interface that's easy to navigate.

For more advanced users, the platform offers in-depth knowledge and tools for various aspects of online marketing. It covers topics like branding, niching, automated systems, funnel building, and Facebook advertising. The course is designed to be all-encompassing, providing a deep understanding of how online marketing works, going beyond just basic instructions.

Regardless of your experience level, the platform offers extensive support. There's 24/7 customer support, including human assistance, to help you with any issues you might encounter. The Online Profit Secrets community also provides a supportive environment where users can learn and grow together.

What is included in Captivation Hub?

Captivation Hub (aka Cap Hub) includes a comprehensive set of features to help manage your business:

  • Customer Management: Our CRM provides a 360-degree view of customer interactions, enabling personalized experiences.

  • Payments: We offer seamless payment processing to streamline your revenue collection.

  • Calendar Booking: Our intuitive system allows customers to book appointments easily, freeing up your time.

  • Detailed Analytics: Harness the power of social media with integrated management tools to amplify your online presence.

  • Communication: Connect and communicate with your customers in one simple-to-use application.

  • Integration: We easily integrate with leading apps for a seamless experience.

  • Client Portal: Clients can access event-related documents, updates, and communicate directly with planners.

  • Branding: Provide a consistent brand experience across all client interactions.

While this is not an complete list of every feature, the combined functionality of Cap Hubs features are designed to streamline your business operations and enhance client engagement.

What is included in Online Profit Secrets?

Online Profit Secrets (OPS) is a comprehensive digital marketing course that includes several valuable components:

  • A nine-hour digital marketing course and 50+ hours of additional training

  • Three courses that you can sell for 100% profit

  • 24/7 tech support

  • A supportive and encouraging community

  • In addition to providing the education needed to become an expert Digital Marketer, two affiliate programs you can apply for to add to your revenue streams

Additionally, you'll receive access to specific courses such as AI Secrets, Facebook Secrets, and Funnel Secrets. The program also covers creating your own digital products, which allows you to charge what you want and have zero competition.

Online Profit Secrets is designed to provide you with a comprehensive understanding of online business success, including niche selection, product offerings, and automated systems.

Can Captivation Hub help me save money?

Captivation Hub can replace multiple software programs, offering an all-in-one solution for your business needs. Our platform integrates various tools, including email marketing, texting, chatbots, CRM, course hosting, website building, funnel software, and AI tools. This comprehensive approach allows you to save on multiple monthly subscriptions.

Specifically, we can replace:

  • Membership software (saving up to $500/month)

  • Funnel software (saving up to $300/month)

  • Email software (saving up to $200/month)

  • Marketing automation tools (saving up to $500/month)

  • SMS messaging platforms (saving up to $200/month)

By consolidating these services, we simplify your tech stack and help you focus on growing your business rather than managing multiple tools and forcing them to work together. (and it's only one log in and password!)

Can Captivation Hub help build and host websites?

Yes, we do help build and host websites. Our platform offers a user-friendly drag-and-drop website builder that allows you to create custom websites without needing in-depth coding knowledge.

To get started, you can navigate to Sites > Websites and choose "+New Website". You'll be able to name your website and then use our intuitive builder to add pages, sections, rows, columns, and various elements to your site.

Additionally, we offer WordPress hosting integration. This means you can manage your WordPress websites directly from the Captivation Hub dashboard, making it convenient to handle multiple sites in one place. Our WordPress hosting feature includes helpful tools like search and replace for URLs, plugin management, and backup and restore functionality.

What is Core 4 training?

Core 4 Training is our comprehensive plan designed to help businesses thrive in the digital world. It consists of four key areas:

  • Kickstarting Online Presence: We help you rapidly set up and brand your business to stand out online.

  • Mastering Essential Tools: We teach you how to use our all-in-one software to streamline operations and reduce unnecessary subscriptions.

  • Social Media & AI Secrets: You'll learn powerful strategies for social media marketing and how to leverage AI for your marketing efforts.

  • Email Marketing Mastery: We show you how to craft compelling emails that engage audiences and drive sales.

The plan also includes advanced business strategies to ensure sustained growth and success. We offer weekly live workshop calls and a supportive community to keep you motivated and on track.

What is a Funnel and why are funnels imperative to growing my business?

A funnel is a powerful marketing tool that guides customers through a specific sequence and sales process. It's designed to convert leads into raving fans of your company.

A funnel typically consists of several stages:

  • Lead capture

  • Sales process

  • Order

  • Upselling (ordering more)

The goal is to transform people from just leads to loyal customers. Funnels aren't limited to websites. They can exist in various forms:

  • Website funnels

  • Email funnels

  • Text message funnels

  • Living funnels (involving human interaction)

The concept of a "living funnel" combines automated systems with personal touch, recognizing that people often prefer buying from people rather than just automated processes. Our tools and education instruct you how to efficiently utilize automated website, email and text messaging funnels so a potential client who reaches the "living funnel" stage, is primed and ready to purchase.

What is Automation and how will automated tasks improve customer engagement?

Automation in our system is a powerful feature that allows you to schedule and execute various tasks and campaigns automatically. It's designed to make your workflow more efficient and streamlined. Our automation tool integrates different functionalities, including triggers and campaigns, into a comprehensive setup. You can create sequences that perform actions based on specific conditions or events. For example, you can set up automated email sequences, customer interactions, or internal processes.

Some key benefits of our automation include:

  • Real-time responses to customer actions

  • Customization with filters for targeted workflows

  • Conditional actions based on various criteria

  • Integration of multiple features for seamless operation

An example of an automation sequence would look like sending an email to a client and have our system to automatically send a (timed) follow up text message alerting the client to check their inbox or spam folder for the email. With our automation, you can save time, improve customer engagement, and ensure consistent execution of your business processes.

Does Captivation Hub and Online Profit Secrets (aka CHOPS) include training if I am camera shy and prefer "Faceless Marketing?"

We offer various training options to help you market your business effectively, even without showing your face. Our courses include strategies for creating engaging content using Reels, which can be a powerful tool for attracting new followers and customers.

We also provide an e-store feature where you can showcase and sell your digital products or courses. This allows you to market your offerings without necessarily putting yourself in front of the camera.

Additionally, we offer blogging capabilities, which is an excellent way to share your expertise and attract organic traffic without relying on face-to-face interactions. These tools and training resources are designed to help you build a strong online presence and grow your business, regardless of your comfort level with being on camera.

How does CHOPS use Artificial Intelligence (AI)?

We use Artificial Intelligence (AI) in various ways to enhance your content creation and marketing efforts. Our CapHub AI is a powerful engine that enables you to generate unique content quickly and efficiently.

Here are some key AI features we offer:

  • Script Generation: Create unique scripts for videos, reels, and other content in seconds.

  • Cap Hub AI: Our premium tool accessible via the left navigation, allowing you to create and manage all your marketing in one place.

  • AI Ads: A premium ads creation tool that simplifies the process of creating effective advertisements.

  • AI Images: Generate AI-powered images through our magical tool, accessible via the top navigation.

These AI tools are designed to streamline your content creation process, helping you produce unique, engaging content that stands out in the digital landscape.

Does CHOPS include training on how to use AI efficiently and effectively?

Yes, we offer comprehensive AI training as part of our courses. We have in-depth AI training available that teaches you how to use AI effectively for various purposes. Our training covers topics such as:

  • Using AI for course creation and content generation

  • Prompting techniques to get the best results from AI tools

  • Breaking down complex tasks into steps using AI

  • Utilizing AI for social media content creation

Our AI training is designed to help you leverage artificial intelligence tools efficiently in your work, whether it's for creating digital products, generating content, or streamlining your workflow. We provide step-by-step guidance and practical examples to ensure you can apply these skills effectively.

How does Captivation Hub help streamline social media posts for my business?

We offer a comprehensive Social Planner tool to streamline your social media posting process. Here's how it helps:

  • Centralized scheduling: You can plan and schedule posts for multiple social media accounts from one platform.

  • Flexible creation options: Create new posts directly in our tool, use bulk uploading for efficiency, or choose from our library of social media planner templates.

  • Multi-platform management: View and manage posts across different social media accounts, including scheduled, published, and failed posts.

  • AI-powered assistance: Utilize our AI feature to generate captions and hashtags, saving you time and enhancing your content.

  • Visual preview: Before publishing, you can preview how your post will appear on different platforms, ensuring it looks perfect.

  • Easy rescheduling: Clone and reschedule existing posts with just a few clicks, making content recycling effortless.

  • By keeping everything in one platform, we simplify your social media management, saving you time and improving your content strategy.

Does Captivation Hub have an app?

The Captivation Hub app is a versatile mobile application available for both iPhone and Android devices. It allows users to manage their business communications and interactions on the go. With the app, you can:

  • Receive real-time notifications when someone fills out a form or interacts with your business.

  • Correspond with customers via text messaging, organizing all communications in one place.

  • Access and manage various aspects of your digital marketing business, including customizing automation sequences for chat interactions.

  • In the near future, the app will expand to include CapHub Store functionality, enabling users to edit, change, and configure their online store settings directly from their mobile device.

While the Captivation Hub does not have all the functionality of the desktop version, the app essentially brings the power of the platform to your fingertips, allowing for efficient management of customer interactions and business operations from anywhere.

What is the process to become an affiliate for Captivation Hub and/or Online Profit Secrets?

To become an affiliate for both Captivation Hub and Online Profit Secrets, you need to meet the following requirements:

  • Complete 100% of the Online Profit Secrets training.

  • Set up your 3 PLR Funnels (AI Secrets, Ads For Everyone, Funnels For Everyone) with your domain linked and ready to share.

  • Have a USA dollar bank account (Canadians can open this at their bank).

  • If you're outside Canada or the USA, connect with us via chat to set up how to receive commissions.

  • We open Affiliate Applications for 48 hours in the OPS Official Community Facebook group at least once a month.

  • All affiliates must be at least 18 years old and receive an explicit invite from The Boss Life Inc.

What is the Cancellation Policy for Captivation Hub?

Great news, we have had thousands of customers sign up to us Captivation Hub but our cancellation rate is less than seven percent. That being said, it's relatively easy to cancel your Captivation Hub subscription. To do so, you simply need to email our support team at [email protected], and they will assist you with the cancellation process.

However, it's important to note a few things:

  • All payments are non-refundable, whether you have a monthly or annual subscription.

  • You can cancel at any time, but previous payments won't be pro-rated.

  • Upon cancellation, you'll lose access to all data in the Captivation Hub ecosystem, including funnel designs and support calls.

If you have any questions about the cancellation process, feel free to reach out by using the chat box for assistance.

What Others Are Saying About Working With Me

Alesia's passion and dedication to her work in marketing are extraordinary. Being her colleague in an online co-working space has been an incredibly uplifting and motivating experience. Alesia's influence extends beyond marketing—she inspires those around her to strive for their best, both professionally and personally.

Rosie S

Theatre company manager

I really enjoyed collaborating with Alesia as I started my digital marketing business. Her empathy, authenticity, and strategic thinking made her an exceptional mentor. Alesia's tailored advice inspired me to go beyond my limits. Her support has been invaluable, and I highly recommend her to anyone seeking guidance.

Kimberly S

Digital marketer

I have the pleasure of working with Alesia, her empathy and authenticity create a safe, supportive space for growth, while her resilience and strategic thinking empower others to navigate challenges with confidence. Her commitment to continuous learning and deep understanding of personal challenges makes her an inspiring mentor who truly connects with and uplifts those she guides.

Sandra S

Entrepreneur

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